Charleston Business Journal > September 18, 2006 > News
Executive Gifting: Gift-giving etiquette

By Holly Fisher
Supplements Editor

Cindy Grosso, founder of the Charleston School of Protocol and Etiquette Inc. and a nationally recognized etiquette expert, offers the following tips for giving gifts to clients, supervisors and co-workers.

In any situation, gifts should be given with the recipient in mind.

“Make sure you’re giving an appropriate gift. It should always be in good taste and with the recipient in mind,” Grosso said. For instance, don’t give golf passes to someone unless you’re sure he or she likes to golf.

Check company policy, both of your own company and of the company of the intended recipient. Some companies have restrictions on what their employees can receive, including limited dollar-amount values. Grosso suggests calling a secretary or assistant to inquire about any company policies before you send a gift.

Be careful your gift isn’t seen as a bribe. “If you give a large gift, it could be seen that way,” Grosso said. “That may not be your intention, but you want to be careful it’s not construed that way.”

That’s another good reason to check on the company policy in case there are limits on the value of a gift.

Giving a gift to your employer is not expected, although an inexpensive gift, such as a bottle of wine or baked goods, would be appropriate.

If you want to give a gift to a co-worker who may also be a friend, do so outside the office to avoid an awkward situation. Also, be careful what you spend on the gift. You don’t want to obligate someone to give you a gift in return or to give you an expensive gift.

In almost all situations, cash is not an acceptable gift in the corporate world. Exceptions might be giving a monetary gift to people outside the company but with whom you do business, such as the parking attendant in your company garage. Again, be aware of company policy.

You may think giving your regular FedEx or UPS delivery person $20 in a card is a great way to show appreciation, but FedEx drivers, for example, are not allowed to accept cash gifts. Grosso suggests giving a gift card or a box of chocolates. Mail carriers also can’t accept cash, so give some flowers or cookies.

Giving gifts to all your employees may be cost prohibitive, so consider a group gift, such as a Christmas party or a holiday lunch. A personal note or card commenting on an employee’s performance throughout the year also would be appropriate. Grosso said an exception might be a gift to a personal assistant or someone you work closely with on a daily basis. The type of gift depends on how long the person has worked with you.

A bonus is generally not considered a holiday gift. Bonuses are earned. Even though they are typically given at the end of the year, they are not considered gifts and don’t require a thank-you note, even though there’s nothing wrong with writing one.

Typically, you don’t send Christmas cards to someone to whom you send a gift. Send either a card or a gift, but not both.

Consider sending clients a group gift, particularly if you deal with several people at the company. Send a basket of fruit or cookies that can be shared.

Normally, gifts are shipped to a person’s office address, but if you send a gift to the home, be sure it is addressed to both the recipient and his or her spouse.

Consider making a donation in someone’s name. This is particularly appropriate for companies with restrictive gift acceptance policies. If you know the person is an animal lover, make a donation to the local SPCA, for example.

The art of graceful acceptance

If you receive a gift and don’t have one to give in return, accept the gift gracefully, saying thank you and making a mental note to return the favor at the next appropriate occasion.

Remember to be gracious and courteous, even if it’s a gift you don’t necessarily like.

In the international world, giving gifts can be a big deal. Even if your company has restrictions on accepting gifts, you may want to accept a gift from a foreign business associate anyway. Not accepting the gift may be viewed as a major insult and could jeopardize your business relationship. Accept the gift with thanks and then consider donating it to a charity or nonprofit organization.

Say thank you. If you receive a gift in person and express your thanks, it’s not necessary to send a written thank-you note. Although, Grosso points out, there’s certainly nothing wrong with sending another thank you. If a gift is shipped to you, do write a prompt note.


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Gift-giving Do's and Don'ts

Gifts should be given with the recipient in mind.

Check company policy on giving gifts.

Be careful your gift isn’t misinterpreted as a bribe.

Cash is not an acceptable gift in the corporate world.

Giving a gift to your employer is not expected.

Giving gifts to all employees may be cost prohibitive, so consider a group gift, such as a Christmas party or a holiday lunch.

A bonus is generally not considered a holiday gift. Bonuses are earned.

Consider sending clients a group gift. Send a basket of fruit or cookies that can be shared.

Consider making a donation in someone’s name.

Remember to be gracious and courteous, even if it’s a gift you don’t necessarily like.

Say thank you.


















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